To help increase customer profits we will go beyond their expectations in quality, service, cost and delivery of
Knuckle Buster® products.
Integrity – Be true to our customers and ourselves
Be honest; do not over promise; we will treat each other and our customers fairly and with respect; we will uphold the mission of the company and be accountable.
Customer Commitment – We will make a difference with our customers
It is important to understand our customer needs and supply solutions; we will service customers beyond expectations by providing ongoing training of customer employees, making sales calls with representatives, providing marketing material and samples. We will respond quickly to customer requests. We will deliver product on time and follow up to make sure it is right.
Fiscal Responsibility – Maintain focus on the sales and marketing process
We recognize nothing happens until something is sold. The selling of our products generates capital for growth, opportunity, job security and satisfaction. It enables partnership with our customers and helps our customers and us to be profitable.
Teamwork – Very Little is Done Alone
Working together as a team will accomplish our mission. We take responsibility for both our success and failure. We meet regularly to discuss issues, problem solve and recognize each other’s contributions. We will respond quickly to each other’s requests.
Continual Improvement – Learn
We strive for improvement both professionally and personally. We will look for new products and trends in the marketplace. We will offer the opportunity for employees to better themselves.
We encourage involvement in community service through assistance and volunteer work by employees. We also support communities through product donations and partnering with organizations.
Darrin holds a Bachelor's degree from Ohio State University and is a business entrepreneur who established, built and subsequently sold a successful uniform and rental company prior to founding ACA Enterprises. Darrin held positions with Van Dyne Crotty, a textile leasing company located in S. Bend, IN prior to starting his own uniform rental company. He served in the Ohio National Guard, 1984-1991.
Prior to founding ACA Enterprises, Frank worked as a Vice President for a diversified holding company. He brings business experience in Sales, Sales Management, Training and Marketing including the successful development and launching of new products. He has worked as an independent business consulate helping companies grow their businesses. He earned a bachelor's degree in Business from Arizona State University, Tempe Arizona.
Eric holds a Bachelor's degree from Ohio State University and along with his brother started, built and sold a successful uniform and rental company prior to founding ACA Enterprises. Prior to this he worked for Enterprise Rent-A-Car in Washington, DC. He served in the Ohio National Guard, 1987-1993.